Privacy Policy

VLMS Software ("we," "us," or "our") operates the website vlms.software. This Privacy Policy describes how we collect, use, and share information when you use our website, contact forms, validation readiness materials, and related services.

1. Information We Collect

Email address: We may ask for your email address before providing readiness materials, downloads, or follow-up communication.

Contact form data: If you complete our contact form, we collect your name, email, phone number, organization name, and message.

Readiness inputs: If you share validation, quality, system, or operational information through a form, we use it to respond to your inquiry and assess how VLMS may help.

Usage data: We collect standard web analytics data including pages visited, time on site, browser type, and IP address. This data is aggregated and anonymized.

2. How We Use Your Information

• To provide access to validation lifecycle materials and readiness resources
• To follow up on contact form submissions and sales inquiries
• To send relevant validation, compliance, and software assurance insights (you can unsubscribe anytime)
• To improve our website, services, and readiness workflows based on usage patterns

3. Data Sharing

We do not sell your personal information. We may share your information with:

• VLMS Global, our parent company, for sales follow-up
• Service providers (email delivery, hosting) bound by confidentiality agreements
• Law enforcement or regulatory bodies when required by law

4. Cookies

We use cookies to remember passcode or access status where applicable and for basic analytics. You can disable cookies in your browser settings, but this may limit functionality.

5. Regulated Data Notice

Do not submit patient data, protected health information, confidential manufacturing records, batch records, proprietary test evidence, or other sensitive regulated data through public website forms unless a written agreement and approved secure process are in place.

6. Your Rights

You may request deletion of your data, correction of inaccurate data, or a copy of your data by emailing sales@vlms-global.com. We will respond within 30 days.

7. Contact

Questions about this policy? Contact us at sales@vlms-global.com or +1 (650) 781-4080.